INTRODUCTION
THESE TERMS AND CONDITIONS GOVERN YOUR USE OF THIS WEBSITE. BY USING OUR WEBSITE, YOU AGREE TO THESE TERMS AND CONDITIONS IN FULL. IF YOU DO NOT ACCEPT OR DO NOT AGREE WITH THESE TERMS AND CONDITIONS OR ANY PART OF THESE TERMS AND CONDITIONS, YOU MUST NOT USE OUR WEBSITE.
OUR FEES AND DEPOSITS
A 50% deposit of the total fee payable under our proposal is due immediately upon you instructing us to proceed with the website design and development work. We reserve the right not to commence any work until the deposit has been paid in full. The remaining 50% shall become due when the work is completed to your reasonable satisfaction.
REFUND POLICY
We have “No refund” & “No Transfer” policy on our all services.
SUPPLY OF MATERIALS
You must supply all materials and information required by us to complete the work in accordance with any agreed specification. Such materials may include, but are not limited to, photographs, written copy, logos and other printed material. Where there is any delay in supplying these materials to us which leads to a delay in the completion of work, we reserve the sole right to extend any previously agreed deadlines by a reasonable amount. Where you fail to supply materials, and that prevents the progress of the work, we have the right to stop work and invoice you for any balance on the contract.
VARIATIONS:
We are pleased to offer you the opportunity to make revisions to the design. However, we have the right to limit the number of design proposals to a reasonable amount and may charge for additional designs if you make a change to the original design specification. Our website development phase is flexible and allows certain variations to the original specification. However any major deviation from the specification will be charged at the rate of $45 per hour.
PROJECT DELAYS AND CLIENT LIABILITY
Any time frames or estimates that we give are contingent upon your full co-operation along with complete and final content for the work pages. During development there is a certain amount of feedback required in order to progress to subsequent phases. It is required that a single point of contact be appointed from your side and be made available on a daily basis in order to expedite the feedback process. We will not be responsible if the web design project remains largely unfinished or is delayed, due to your own inaction, or by not approving design mockups / requesting web design changes on time. After the initial 45 calendar days, if the project is still unfinished, $45/hour would be billed for any further change request.
APPROVAL OF WORK
On completion of the work you will be notified and have the opportunity to review it. You must notify us in writing of any unsatisfactory points within 7 days of such notification. Any of the work which has not been reported in writing to us as unsatisfactory within the 7-day review period will be deemed to have been approved. Once approved, or deemed approved, work cannot subsequently be rejected and the contract will be deemed to have been completed and the 50% balance of the project price will become due.
REJECTED WORK
If you reject any of our work within the 7-day review period and not approve subsequent work performed by us to remedy any points recorded as being unsatisfactory, and we, acting reasonably, consider that you have been unreasonable in any rejection of the work, we can elect to treat this contract as complete and take measures to recover payment for the contracted work.
PAYMENT
Upon completion of the 7-day review period and before the launch of website on your domain name, we will invoice you for the 50% balance of the project. We reserve the right to remove any Web Development Project from viewing on the Internet until final payment is made. You unconditionally and personally guarantee the payments. In case collection proves necessary, you agree to pay all fees (including all attorney’s fees and court costs) incurred by that process.
SEARCH ENGINES
All website designed by us are search engine friendly. However we do not guarantee any specific position in search engine results for your website. We perform search engine optimization according to current best practice at an additional cost.
NON-DISCLOSURE
We (and any subcontractors we engage) agree that we will not at any time disclose any of your confidential information to any third party.
DOMAIN & HOSTING
Domain & Hosting renewal notices are provided as a courtesy reminder and Ingenious.pk is not responsible for a failure to renew a domain or a failure to notify a customer about a domain’s/hosting renewal. Domain renewals are billed and renewed thirty (30) days before the expiry date.
30 days Money back guarantee is only applicable for 3rd party products like SSL. In order to avail this offer, please request us 2 weeks prior to end of guarantee period. Please note that We have no refund and no transfer policy on our domain and hosting payments.
Ingenious.pk does not offer redundant or mirrored backups. Customers are encouraged to get a periodic backup through the provided cPanel. Ingenious.pk recommends you to store such backups off site in your local system. Ingenious.pk will be not responsible for failed backups, lost data, or data integrity.
Domain names are registered for fixed periods that are subject to renewal. If a customer does not renew the domain name registration by the expiration date, the domain name registration is subject to deletion at any time after that.
If you fail to renew the domain after the 7 days of expiry, The domain will enter into the redemption period, you can still renew your domain name, but there is an additional redemption fee. If the domain name will not redeemed during the redemption period, the domain name will be deleted permanently by the registry and made available for registration.
SEVERABILITY
IF A PROVISION OF THESE TERMS AND CONDITIONS IS DETERMINED BY ANY COURT OR OTHER COMPETENT AUTHORITY TO BE UNLAWFUL AND/OR UNENFORCEABLE, THE OTHER PROVISIONS SHALL CONTINUE IN EFFECT. IF ANY UNLAWFUL AND/OR UNENFORCEABLE PROVISION WOULD BE LAWFUL OR ENFORCEABLE IF PART OF IT WERE DELETED, THAT PART SHALL BE DEEMED TO BE DELETED, AND THE REST OF THE PROVISION SHALL CONTINUE IN EFFECT.
OUR DETAILS
IF YOU HAVE QUESTIONS ABOUT OUR PRIVACY POLICY OR ANY OTHER QUESTIONS ABOUT OUR WEBSITE OR SERVICES THEN PLEASE CONTACT US VIA EMAIL AT INGENIOUS.DILAWARALI@GMAIL.COM
WE HAVE A FANTASTIC CUSTOMER CARE TEAM, WHO WILL BE GLAD TO HELP YOU WITH ANY QUERIES YOU HAVE, WHETHER LARGE OR SMALL. IF YOU WOULD PREFER TO WRITE TO US YOU CAN SEND YOUR COMMUNICATION TO THE FOLLOWING ADDRESS INGENIOUS.DILAWARALI@GMAIL.COM